We value your time and ours. To ensure that we can provide the best possible care to all of our clients, we kindly observe a 12-hour cancellation policy.
We understand that life happens, but we ask that you provide at least 12 hours’ notice for any changes or cancellations to your appointment.
We appreciate your understanding and cooperation in helping us maintain a smooth and efficient schedule so we can continue delivering exceptional care to all of our clients. Thank you!
We strive to provide the highest level of care and service to all of our patients. However, we kindly ask for your understanding regarding our refund policy:
We understand that results may vary from person to person, and while we will do our best to work with you to address concerns, it’s important to keep in mind that outcomes are individualized and cannot be guaranteed.
If you experience side effects from a medication, we recommend discontinuing use immediately and contacting us for guidance. However, we are unable to provide refunds for medications in such cases.
Your satisfaction and safety are very important to us, and we will always strive to address your concerns with care and professionalism. Thank you for trusting us with your health and wellness journey!
We do not expect or accept tips for medical services provided in-office, as our focus is on delivering professional care.
For special events and Botox parties, gratuities are welcomed and appreciated if you choose to express your satisfaction. However, the best tip you can give us is sharing your experience with others—whether it’s by leaving a Google review or referring a friend. Your kind words and recommendations mean the world to us and help us grow!
We’re excited to offer a referral program as a way to thank you for spreading the word about Exploring Your Health!
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